Privacy policy

At Eco Smart Supply’s ,we take your privacy and the security of your personal and financial information very seriously. We have implemented industry-standard security measures to ensure that your shopping experience is completely safe and secure.

1. Secure Sockets Layer (SSL) Technology

To protect your personal data, our entire website, including the checkout and payment process, is secured using Secure Sockets Layer (SSL) technology.

SSL provides a secure, encrypted connection between your internet browser and our website servers.

You can verify this secure connection by looking for the padlock icon 🔒 in your browser's address bar and checking that our web address begins with https:// instead of "http://".

2. Data Encryption

When you enter sensitive information—such as your name, shipping address, and credit card details—that data is encrypted using advanced 256-bit AES encryption before it is transmitted over the internet. This ensures that no third party can intercept, read, or alter your data during the transaction.

3. Payment Security & PCI Compliance

We do not store your full credit card numbers on our servers. All payment processing is handled through secure, third-party payment gateways (e.g., [Stripe / PayPal / Shopify Payments]) that are strictly PCI DSS (Payment Card Industry Data Security Standard) compliant.

PCI compliance ensures that all payment data is processed, stored, and transmitted in a highly secure environment.

After a transaction is complete, we only retain the minimal information necessary (such as your shipping address and order history) to fulfil your order and provide customer service.

4. Fraud Protection

Our systems are actively monitored to detect and prevent fraudulent activity. We may use standard fraud-prevention tools that verify your billing address and card security codes to protect both you and our business from unauthorized charges.

5. Phishing and Communications

Eco Smart Supply’s will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from us and asking for sensitive information, do not respond and please contact us immediately at [Your Contact Email].

If you have any questions or concerns regarding the security of our website, please reach out to our support team:

Email: admin@ecosmartsupplys.com

Phone: +61 420718695

Address: 28 Ferntree Pl Epping, NSW Australia 2121